Field Engineer - New York

Anyvision US · Full-time

About The Position

Field Engineer

New York City

About The Position

AnyVision is a world-leading computer vision company that provides unique technology in the field of advanced face, body and object recognition (1:N).

As our Integration Engineer, you will demonstrate the benefits of Anyvision's technology to inspire customers to grow their businesses or protect their assets using our products.

You will be working hands-on with our customers using the best and most interesting technologies in the industry.

  • Help customers optimize their usage of AnyVision products to get the most value out of it and meet their technology and business requirements while overcoming challenges.
  • Train customers on best practices, useful features, and opportunities to optimize performance.
  • Work diligently with our technical teams (architects, developers, PMs and C level experts) to troubleshoot and resolve complex software issues, replicating customer environments and network problems as needed
  • Use customer feedback and insights to improve our products, technical best practices, and technical materials. Provide feedback to Product Management teams and R&D.
  • Collaborate closely with the Sales and Customer Success teams to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts.
  • Serve as the customer advocate for timely resolution of issues and facilitate communication between customers, Sales, and Engineering.

Requirements

Must:

  • At least 2 years of experience in a customer-facing technical role such as Integration engineer, IT System Administrator/engineer, Professional Services.
  • At least 2 years of hands-on proven experience with Linux/Unix
  • Understanding of networking - TCP/IP protocol
  • Bash scripting
  • Detail oriented with a demonstrated ability to solve complex problems, multi-task under pressure and think critically
  • Excellent communication and presentation skills, both written and verbal
  • Quick to learn, think and execute
  • Organized, self-aware and engaging
  • Prior experience in a fast-paced start-up environment is desired
  • A can do attitude; a winner and a team player that is looking for a challenge and wants to have fun in the process
  • Ability to travel abroad frequently (1-2 times a month for a few days)

Advantages:

  • B.S. in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
  • Experience in Docker
  • Experience with Kubernetes
  • Programming experience in Python / Ansible
  • Understanding of DB architecture
  • Experience working in both a cloud-based and an on-premise service and technology environment

Requirements

  • At least 2 years of experience in a customer-facing technical role such as Integration engineer, IT System Administrator/engineer, Professional Services.
  • At least 2 years of hands-on proven experience with Linux/Unix
  • Understanding of networking - TCP/IP protocol
  • Bash scripting
  • Detail oriented with a demonstrated ability to solve complex problems, multi-task under pressure and think critically
  • Excellent communication and presentation skills, both written and verbal
  • Quick to learn, think and execute
  • Organized, self-aware and engaging
  • Prior experience in a fast-paced start-up environment is desired
  • A can do attitude; a winner and a team player that is looking for a challenge and wants to have fun in the process
  • Ability to travel abroad frequently (1-2 times a month for a few days)

Location:

New York, NY

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