Field Engineer

Anyvision US · Full-time

About The Position

Field Engineer

US

About The Position

As our Integration Engineer, you will demonstrate the benefits of Anyvision's technology to inspire customers to grow their businesses or protect their assets using our products.

You will be working hands-on with our customers using the best and most interesting technologies in the industry.

  • Help customers optimize their usage of AnyVision products to get the most value out of it and meet their technology and business requirements while overcoming challenges.
  • Train customers on best practices, useful features, and opportunities to optimize performance.
  • Work diligently with our technical teams (architects, developers, PMs and C level experts) to troubleshoot and resolve complex software issues, replicating customer environments and network problems as needed
  • Use customer feedback and insights to improve our products, technical best practices, and technical materials. Provide feedback to Product Management teams and R&D.
  • Collaborate closely with the Sales and Customer Success teams to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts.
  • Serve as the customer advocate for timely resolution of issues and facilitate communication between customers, Sales, and Engineering.

Requirements

Must:

  • At least 2 years of experience in a customer-facing technical role such as Integration engineer, IT System Administrator/engineer, Professional Services.
  • At least 2 years of hands-on proven experience with Linux/Unix
  • Understanding of networking - TCP/IP protocol
  • Bash scripting
  • Detail oriented with a demonstrated ability to solve complex problems, multi-task under pressure and think critically
  • Excellent communication and presentation skills, both written and verbal
  • Quick to learn, think and execute
  • Organized, self-aware and engaging
  • Prior experience in a fast-paced start-up environment is desired
  • A can do attitude; a winner and a team player that is looking for a challenge and wants to have fun in the process
  • Ability to travel abroad frequently (1-2 times a month for a few days)

Advantages:

  • B.S. in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field
  • Experience in Docker
  • Programming experience in Python / Ansible
  • Understanding of DB architecture
  • Experience working in both a cloud-based and an on-premise service and technology environment

Requirements

  • At least 2 years of experience in a customer-facing technical role such as Integration engineer, IT System Administrator/engineer, Professional Services.
  • At least 2 years of hands-on proven experience with Linux/Unix
  • Understanding of networking - TCP/IP protocol
  • Bash scripting
  • Detail oriented with a demonstrated ability to solve complex problems, multi-task under pressure and think critically
  • Excellent communication and presentation skills, both written and verbal
  • Quick to learn, think and execute
  • Organized, self-aware and engaging
  • Prior experience in a fast-paced start-up environment is desired
  • A can do attitude; a winner and a team player that is looking for a challenge and wants to have fun in the process
  • Ability to travel abroad frequently (1-2 times a month for a few days)

Location:

USA

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