Integration Engineer

Singapore

About The Position

As our Integration Engineer, you will demonstrate the benefits of Anyvision's technology to inspire customers to grow their businesses or protect their assets using our products.

 

You will be working hands-on with our customers using the best and most interesting technologies in the industry.

 

Help customers optimize their usage of AnyVision products to get the most value out of it and meet their technology and business requirements while overcoming challenges.

Train customers on best practices, useful features, and opportunities to optimize performance.

Work diligently with our technical teams (architects, developers, PMs and C level experts) to troubleshoot and resolve complex software issues, replicating customer environments and network problems as needed

Use customer feedback and insights to improve our products, technical best practices, and technical materials. Provide feedback to Product Management teams and R&D.

Collaborate closely with the Sales and Customer Success teams to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts.

Serve as the customer advocate for timely resolution of issues and facilitate communication between customers, Sales, and Engineering.

Requirements

At least 4 years of experience in a customer-facing technical role such as Integration engineer, IT System Administrator/engineer, Professional Services.

At least 2 years of hands-on proven experience with Linux/Unix

Understanding of networking - TCP/IP protocol

Experience in Docker

Bash scripting

Detail oriented with a demonstrated ability to solve complex problems, multi-task under pressure and think critically

Excellent communication and presentation skills, both written and verbal

Quick to learn, think and execute

Organized, self-aware and engaging

Prior experience in a fast-paced start-up environment is desired

A can do attitude; a winner and a team player that is looking for a challenge and wants to have fun in the process

Advantages:

 B.S. in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field

Programming experience in Python / Ansible

Understanding of DB architecture

Experience working in both a cloud-based and an on-premise service and technology environment

 

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