Support Engineer-London

AnyVision, EMEA

About The Position

AnyVision is the world’s leading designer and developer of face, body and object recognition platforms, founded in 2015 to solve real-world problems.

We are a rapidly growing company seeking a talented and experienced person (located in London, UK ) to join our Global Support team as Support Engineer in London.

Our Global Support Unit consists of highly skilled, talented and creative people, and you will become a part of a fun and dynamic company.

 

 You are:

Someone with proven ability to juggle multiple projects at a time, while maintaining sharp attention to details. You are a team player, and all about working together and sharing ideas!

You will:

  • Become a focal point for Tier 1 technical issues for our clients and make sound decisions quickly.
  • Provide technical support and troubleshooting for AnyVision's products.
  • Provide customer configuration of AnyVision solutions.
  • Understand and document the customer's requirements, manage expectations, and provide excellent customer service.

Requirements

  •  You have previous experience of 5 years in support positions.
  •  You are willing to work in shifts -minimum 5 shifts per week, working hours: 10am to 7pm (London time zone) Monday to Friday.
  • You have a deep understanding of Linux and Windows operating system – A Must !
  • You have project management skills.
  • You are highly service-oriented - A Must!
  • You have experience in a technical field- Advantage.
  •   You have knowledge in: Mongo DB, networking- Advantage.
  •  You experienced with docker, IP cameras + VMS systems and bash/shell scripting – Advantage.
  •   You are independent, fast-thinker who enjoys a fast-paced environment.
  • You have fluent English.

 

 

It would also be nice if you have:

  • Bachelor's, Computer science/Engineering degree.
  • Certification of networking protocols - CCNA /CCNE /CCNP .

Apply for this position